Operations & Technology

Your staff shouldn't be the IT department.

Microsoft 365 management for nonprofits and community organizations. We manage accounts, security, email, files, and devices so leadership and staff can focus on the mission.

Sound Familiar?

If any of this is true, your environment needs attention.

  • Former staff or volunteers still have active accounts.
  • Multi-factor authentication is off, or only some people use it.
  • Phishing emails get through, or an account has already been compromised.
  • Files are scattered across personal drives and old shared links.
  • You pay for licenses nobody uses, or haven't claimed Microsoft's nonprofit grants.
  • The board asks how your data is protected and there's no clear answer.

What We Do

Assess. Fix. Manage.

01

Assess

A structured review of your Microsoft 365 environment: admin access, MFA, email security, file sharing, devices, and licensing. You get an executive summary and a prioritized action plan.

02

Fix

Fixed-price projects that close the highest-risk findings: MFA rollout, email security (SPF, DKIM, DMARC), account and license cleanup, SharePoint file organization, and device enrollment.

03

Manage

Monthly managed services: onboarding and offboarding, license management, security monitoring, help desk support, and quarterly health reviews with reporting for your board and funders.

How We Work

Built for organizations that answer to a board.

Assessment first. Clear plans. Documented work. You always know what we are doing, why, and what comes next.

  • Assessment first. No proposal until we understand your environment.
  • Flat, fixed pricing. No hourly billing, and budget-ready for grant requests.
  • Plain-language reporting written for executive directors and boards.
  • Documented, repeatable process built on proven runbooks.
  • Your data stays yours. We work inside your tenant with named, MFA-protected admin accounts and store nothing on our systems.

Founder

Anthony Williams

Founder & Principal Advisor

Anthony's background is in IT service desk and operations leadership. He built this practice for organizations that run on Microsoft 365 but don't have anyone formally responsible for it, and every engagement starts with an assessment, not a pitch.

Getting Started

Three steps. No pressure.

01

Reach out by email or phone.

02

We schedule a 20-minute discovery call.

03

You receive an assessment proposal within two business days.